design fully custom forms, tweaking everything from layouts to elements and data sources
design the path your data takes through the process, using easy visual process elements
define responsibilities and visibility according to the user's role, level and the nature of form data
get key insights into processes with customizable dashboards and reports giving the information you need

one solution to handle multiple cases and simplified and organised workflow to improve Customer Service Experience
route the case to a person or group and retour when necessary
workflow can automatically initiate actions to bring others into the fold to ensure no violation.

coordinate better on core projects with highly visual and intuitive tools to keep your team on track